FAQ

FAQ

1. Which ingredients do you sell?

We sell specialty and claims ingredients from the suppliers listed on our website. You will find the ingredient brochures on…

We sell specialty and claims ingredients from the suppliers listed on our website. You will find the ingredient brochures on the ingredients page which will guide you as to which ingredients are on offer. You could also click on the company logos to learn more about the suppliers we represent.

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2. Could you send a price list?

No, unfortunately not. We trade in a number of currencies and the volatility of the Rand against other currencies does…

No, unfortunately not. We trade in a number of currencies and the volatility of the Rand against other currencies does not accommodate a fixed price list. You need to select the ingredients you are interested in from our website (tradenames) and we will quote you accordingly. Our quotes are valid for 7 working days only.

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3. What are the Minimum Order Quantities?

It varies – we sell hyaluronic acid salts in 100g quantities, pigments in 1 kg pack sizes, and the rest…

It varies – we sell hyaluronic acid salts in 100g quantities, pigments in 1 kg pack sizes, and the rest vary from 5 kg to 25 kg pack sizes.

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4. Do you manufacture cosmetic products, i.e. consumer goods?

No, but we could refer you to a contract manufacturer.

No, but we could refer you to a contract manufacturer.

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5. Do you develop or formulate cosmetic products?

No - we supply semi-formulated blends, guideline formulations and technical information which will give you a start. However, if you…

No - we supply semi-formulated blends, guideline formulations and technical information which will give you a start. However, if you are not a chemist or experienced formulator, we will refer you to a cosmetic consultant.

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6. Do you keep stock?

We only keep stock of ingredients that move on a regular basis, or when we have confirmed orders. The large…

We only keep stock of ingredients that move on a regular basis, or when we have confirmed orders. The large range of ingredients we offer limits us from randomly keeping stock with no takers.

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7. Do you sell dyes or pigments?

We sell treated pigments – powders and dispersions – with the exception of the GLW dispersions, which are untreated pigments…

We sell treated pigments – powders and dispersions – with the exception of the GLW dispersions, which are untreated pigments in a water-based dispersion.

For dyes, please contact Quantum Colours.

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8. Preservatives

We do not sell preservatives. You could contact Meganede or Acti-Chem.

We do not sell preservatives. You could contact Meganede or Acti-Chem.

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9. Fragrances

We do not sell fragrances.

We do not sell fragrances.

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